This Privacy Policy applies to all users of The Short Term Shop Sites and Services, as defined below, The Short Term Shop Real Estate Agents, Consultants (as defined below) and The Short Term Shop employees. If you reside in a geographic area that grants you additional rights and/or imposes additional obligations on The Short Term Shop, The Short Term Shop has supplemental privacy policies for such geographic areas that describe your privacy rights and our collection, use, and disclosure of your Personal Information. Please see our disclosures in this Privacy Policy regarding your rights based on your geographic location. A user is any visitor to The Short Term Shop Sites (“User”).
At The Short Term Shop, privacy is a priority.
Purpose driven. We only collect, use, and share the information we need to provide and operate our solutions and to help our customers have the best experience with our staff, our Services, and our third-party solution providers.
Responsible use. We help to promote responsible data use and stewardship among the agents, businesses, and suppliers we engage with around the world.
Transparent use. The Short Term Shop’s primary business is our cloud based real estate brokerage. We know that certain information is required for us to provide our Services and help you with real estate transactions. Our goal is to design our products and systems with your expectations in mind, including how we use your data and enable our service providers to use your data
Data Rights
Depending on the geographic location in which you reside, you may have rights related to our data processing.
What This Privacy Policy Covers
This Privacy Policy applies to information collected from you through any of our web pages or mobile applications (singularly, a “The Short Term Shop Site,” and collectively, the “The Short Term Shop Sites”), and through any offering, events, services, and/or programs we offer, whether online or offline, including the real estate brokerage services (“Real Estate Services” and collectively with all other offerings, the “Services”). This Privacy Policy also applies to information concerning individuals that engage our independent contractor real estate agents to receive Services (“Clients”), including Client information we receive as part of the Services from our independent contractor The Short Term Shop real estate agents (“Agents”). Please note, our Agents process certain Personal Information on our behalf when you contract with The Short Term Shop to receive the Services, but Agents may have their own data collection practices related to their independent business operations. This Privacy Policy is not applicable to any web page, mobile application, social media site, or information collected and/or owned by any entity other than The Short Term Shop. Any questions regarding the privacy practices of a third party, including but not limited to any third-party website that links to the Services, should be directed to that third-party
Your Consent to this Privacy Policy
By using the Services, you consent to the collection, sale, and use of your information, including your Personal Information, by us in compliance with this Privacy Policy, unless you opt out as identified in this Privacy Policy. If we change this Privacy Policy or some part of it, we will post the updated Privacy Policy on this web page with an updated Effective Date so that you will always be able to understand what information we collect, how we use that information, and under what circumstances we may sell or disclose that information to others. If you have a User Account or we have previously collected your email address as part of your use of the Services or our relationship with you, we may email you notice of the updated Privacy Policy. Your use of the Services following our publication of any revision to this Privacy Policy will signify your assent to and acceptance of its revised terms for all previously collected information and information collected from you in the future. If you do not consent to the new terms, you must immediately cease use of The Short Term Shop Sites and Services or submit a request to stop processing under applicable law. It is your responsibility to regularly review this Privacy Policy for any changes. We may also obtain your consent for specific data processing actions in a separate notice referring to this Privacy Policy in accordance with applicable law.
What Information We Collect About You
The data we collect, use, process, and share about you depends on who you are and how we interact with you. Generally, Personal Information is data that identifies you or that makes you identifiable. It includes data that could be used to identify, locate, track or contact you, as specified below. We may link or combine your activities and information collected from you on our websites and mobile apps with information we
have collected from you offline (e.g., on-site), information we receive from third parties, as well as information we collect automatically through tracking technologies (defined below). We may also utilize session-replay technologies, which are software code to log your interactions with the The Short Term Shop Sites in a manner that allows us to reproduce your click mouse movements, scrolls, and keystrokes/key touches during sessions. This information allows us to provide you with a personalized experience regardless of how you interact with us and helps us diagnose any usability problems to improve our Services. These third party partners may include Google Analytics and Nurture King, whose privacy choice procedures may be available on their websites.
Types of Information Collected
The Short Term Shop and any Affiliate or Independent Third Party we engage for the purpose of administering, operating, hosting, configuring, designing, maintaining, and providing internal support for the Services, may collect two types of information when you use the Services: Personal Information and Usage Information. Personal Information may include some Usage Information.
Personal Information: Generally, you can access The Short Term Shop Sites without entering any Personal Information. In certain cases, we may ask you for Personal Information on The Short Term Shop Sites to provide a requested service, carry out a transaction that you have requested, or if you choose to set up a User Account (defined below). When we provide you Real Estate Services, we are required to collect certain Personal Information. The types of information we collect may include, among other things, the following categories of information (collectively, “Personal Information”)
Usage Information: The types of usage information we collect may contain information about your visit to the The Short Term Shop Site, such as the following categories of information (collectively, “Usage Information”):
● Internet Protocol (or “IP”) address, protocol, and sequence information;
● browser language and type;
● domain name system requests;
● material and pages viewed;
● time and date of access to the The Short Term Shop Site and Services;
● number of bytes transferred;
● number of clicks per visit;
● operating system and platform, device type, and device identifiers;
● hypertext transfer protocol headers, application client and server banners, and operating system fingerprinting data; and
● MAC address, device ID / UDID, or similar device-specific code.
If you have a User Account, we may combine your Usage Information with Personal Information we hold about you. We collect Usage Information using the following technologies:
● Cookies: From time to time, we may use “cookies” to keep track of your visit to and use of the Services. Cookies are small files that websites save to your hard disk or to your browser’s memory. Our use of cookies is further described and governed by our Cookie Policy, which is hereby incorporated into and made part of this Privacy Policy by reference. We may use them to track the number of times you have visited the site, to track the number of visitors to the The Short Term Shop Sites, to determine, record, and analyze your use of the Services, to store information that you provide such as your preferences, and to store technical information useful for your interactions with our websites. We may use session cookies (cookies that are deleted when your browser session ends) to store your User Account, elements of your user profile, to facilitate your movement around the Services (particularly in connection with information searches and requests for more information about the Services) and other
information useful in administering the session. You have the ability to accept or decline most cookies, but some cookies may be required for us to administer the Services or be aware of your cookie preferences. You may view your preferences and confirm your selections when you first visit the The Short Term Shop Sites and at any time thereafter by clicking the “cookie preferences” button at the bottom left of each page of the The Short Term Shop Sites. If you choose not to allow functional and/or advertising cookies, The Short Term Shop Sites or Services may not operate as expected.
● Web Analytics: The Short Term Shop uses industry standard third-party web analytics providers to track visits to The Short Term Shop Sites and usage of the Services. We use web analytics data to monitor performance of the Services, improve the Services, detect fraud, and detect security incidents.
● Web Beacons: Some of our web pages and electronic communications may contain images, which may or may not be visible to you, known as web beacons (sometimes referred to as ‘clear gifs’). Web beacons typically collect only limited non-personal information that includes a cookie number; time and date of a page view; and a description of the page on which the web beacon resides. However, certain form web beacons may send Personal Information along with titles of videos watched, descriptions of the video, and related information back to the web beacon owner such as the Facebook Pixel. We may include web beacons in promotional email messages or newsletters in order to determine whether messages have been opened and acted upon. We may place, and allow certain third parties to place, technological tools, such as tags and beacons, or code scripts that are primarily used to track visitors’ activities on the The Short Term Shop Sites by web analytics software, IP addresses, and other tools, to collect your data for the purposes listed in this Privacy Policy.
● Unique Identifier: We may assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on The Short Term Shop Sites and some of the electronic communications you receive from us. We keep this information for our internal use, and this information is not shared with others.
How We Collect Information About You
How we collect information from you depends on how you interact with us. Please note that you can interact with The Short Term Shop in more than one way. When you use the The Short Term Shop Sites and Services, we collect the following Personal Information about you:
Some The Short Term Shop Sites may allow you to set up accounts to participate in our Services and online communities (your “User Account”). When you setup a User Account, we collect your name, email address, phone number, and any information you voluntarily enter for a particular property, such as to request a showing, complete the property scorecard, or enter notes for a particular property on an The Short Term Shop Site;
When you use our Services, we may collect your name, address, email address, phone number, and the specific services you have requested;
When you complete a form on the The Short Term Shop Site, ask to sign up for our mailings or updates, or send us a communication, we may collect your name, email address, phone number, and the specific contents of your communication to us. For example, if you send us a question about a particular property, we may retain a copy of your request;
If you interact with us on social media, we may collect your social media account username and the contents of your interaction with us; and
From our Agents, partners or service providers we may receive your name, email address, phone number, information you enter to search for properties or agents, your User Account information, and any other information you voluntarily provide to our partners or service providers.
When you visit the The Short Term Shop Sites, we also collect Usage Information from your device.
How We Use the Collected Information
We use the Personal Information we collect about you in order to make The Short Term Shop Sites and Services available to you. Specifically, we use Personal Information to:
set up and manage your User Account, including processing your requests for information, provide support, products, or services to you, review internal procedures, analyze your use of the Services, and/or customize the Services to your particular preference or interests;
deliver services or carry out transactions you have requested or in which you may be interested, such as to set up a showing for a particular property or provide property listings that meet your search criteria;
send you promotional and other information about existing and new services, products, and special offers of The Short Term Shop, our Affiliates, and The Short Term Shop Independent Third Parties using Personal Information you provide to us, our Affiliates, or Independent Third Parties;
information collected by our The Short Term Shop Sites may be combined with information we collect about you by other means;
enhance the safety and security of the The Short Term Shop Site and Services, prevent fraud, monitor for intrusions or unauthorized access, and protect the rights of visitors to the The Short Term Shop Site and users of the Services; and
comply with legal and regulatory obligations or for the performance of our contract with you, if applicable.
This Privacy Policy is not intended to place any limits on what we can do with information that is aggregated, anonymized, or de-identified so it is no longer associated with an identifiable individual.
Disclosure of Your Personal Information
The Short Term Shop engages its Affiliates and Independent Third Parties to perform certain business-related functions and services on our behalf. These Affiliates and Independent Third Parties are provided with information required to perform their specific function, which may include Personal Information. We impose contractual obligations on our Affiliates and Independent Third Parties to limit their use of your Personal Information to those purposes specified in the table below. In certain cases, we may obtain additional consent from you to disclose your Personal Information as described below. We will not sell, share or disclose your Personal Information outside of the context provided in the table below without obtaining additional consent from you. We may sell or share Personal Information we collect during your use of the The Short Term Shop Sites and Services to:
Enable our software and service providers to provide information you requested, such as when you conduct a property search, use a mortgage calculator, or use other third-party features made available through the Services, or to confirm your identity when logging into your User Account
Connect you with a local Agent or participating lender, if you have shown an interest in any residential or commercial real properties, requested information about a specific real property, or requested that we disclose your information to receive information about lending services;
Our hosting providers may have access to any Personal Information you enter into the Services, such as your name, email address, phone number, and User Account information;
Our Affiliates and Independent Third Parties, for purposes of providing services on our behalf and marketing their products and services to you;
We may disclose your name, address, and email address to our email or mailing service provider in order to deliver newsletters, flyers, or marketing to you. We require that these parties agree to process your Personal Information in compliance with our Privacy Policy and applicable law. These parties may store some or all of your Personal Information on servers outside of the United States. The use of your information by one of our Affiliates or Independent Third Parties may be subject to that party’s own privacy policy;
We may disclose your Personal Information when we have reason to believe that someone is or may be causing injury to or interference with our rights or property, other users of the Services, or anyone else that could be harmed by such activities;
We may disclose your Personal Information to our The Short Term Shop Event service providers, event coordinators, and sponsors in connection with an The Short Term Shop Event for which you registered, or as otherwise described on any Attendee Terms; and
Our web analytics providers may have access to your Personal Information in order to analyze certain features of the Services.
We may disclose your Personal Information to our database management provider in order to store your Personal Information for purposes set forth in this Privacy Policy. In certain situations, we may be required to disclose your Personal Information without your consent to:
protect our rights;
prevent or detect fraud or breaches of security;
satisfy local, state, or federal laws;
legal and governmental authorities and other third parties when compelled to do so by law, for example, by court order or subpoena, or by regulation; and
complete a merger or acquisition concerning The Short Term Shop, or a sale of our assets.
Choices with Your Personal Information
You may be able to choose how we use or store your Personal Information, depending on your interactions with us.
You are under no obligation to create a User Account, and you may access the The Short Term Shop Sites and use some Services without submitting any Personal Information.
However, in the event your Personal Information is essential for us to provide certain products or services to you, like engaging in a contract for our Real Estate Services, we will be unable to provide you with those products or services if you choose to withhold requested Personal Information. For example, if you request information about a property but do not provide a means of contact, we will be unable to fulfill your request.
Each advertising email communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within ten (10) business days, unless a shorter time period is prescribed by applicable law.
You may opt out of many disclosures or uses of your Personal Information by notifying us by email at the address provided herein. Please note that we may not be able to honor your request to opt-out of certain uses and disclosures of your Personal Information in order to fulfill our legal obligations or contractual obligations with you.
Where applicable, we will undertake reasonable efforts to notify third parties with whom we have sold or shared your Personal Information as permitted under this Privacy Policy of your election to opt out. If you do not opt out, we may continue to collect, use, and disclose your Personal Information as set forth in this Privacy Policy.
“Do Not Track” Signals
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Depending on the nature of the “Do Not Track” signal, certain features of The Short Term Shop Sites and Services may not work as expected.
Age Requirements; Children’s Information
The Short Term Shop Site and Services are not intended for or designed to attract children under the age of thirteen (13), nor do we knowingly collect Personal Information of anyone under the age of thirteen (13). If we discover we have collected Personal Information of an individual under the age of thirteen (13), we will immediately delete such Personal Information.
By using the Services, you affirm that you are at least of the age of majority in your jurisdiction, or an emancipated minor, or possess parental or legal guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Privacy Policy, and to abide by and comply with this Privacy Policy.
How We Transfer Data Across Country Borders
The Short Term Shop Sites and the Services are operated primarily in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to and stored in the United States, where the data protection laws may be different from those of your country of residence. If you are visiting the The Short Term Shop Sites or requesting the Services from outside the United States, please note that we may collect, transfer, and continue to use your Personal Information outside of your country of residence for any of the purposes described in this Privacy Policy. When we transfer Personal Information across borders, the Listed Subsidiaries and our Affiliates are contractually obligated to ensure certain security measures are in place and the data use is limited to a specific purpose with
regard to the cross-border transfer. By using the Services and providing us with your Personal Information, you consent to our collection, transfer, storage, and continued use of your Personal Information in accordance with this Privacy Policy.
How We Transfer Data as a Result of Change in Company Control
We reserve the right to transfer your Personal Information, as well as any information about or from you, in connection with the merger, sale, or other disposition of all or part of our business and/or assets. We cannot make any representations regarding the use or transfer of your Personal Information or other information that we may have in the event of our bankruptcy, reorganization, insolvency, receivership, or an assignment for
the benefit of creditors. By providing any Personal Information, you expressly agree and consent to the use and/or transfer of your Personal Information or other information in connection with a sale or transfer of some or all of our assets in any of the above-described proceedings.
How We Keep and Secure Your Data
Commitment to Online Security: The Short Term Shop intends to protect Personal Information and to maintain its quality. We have procedures in place designed to deal with any suspected and actual data security breach and will notify you and any applicable regulator of a suspected or actual data security breach where we are legally required to do so. All User Account pages are protected with Secure Socket Layer (“SSL”) encryption.
Security of Username/Password: You are ultimately responsible for safeguarding and ensuring the security of your username, password, and User Account information from unauthorized access, use or disclosure to others. When using the Services, you are not permitted to circumvent the Services’ security features. You agree to: (a) immediately notify us of any unauthorized use of your username, password and/or User Account, and/or any other breach of security; and (b) ensure that you log out from your User Account at the end of each session.
No Liability for Acts of Third Parties: Transmissions over internet connected systems cannot be made absolutely secure, and we do not represent or warrant that transmissions will be free from delay, interruption, interception, or error. Consequently, except where precluded by applicable law, The Short Term Shop shall not be liable for unauthorized disclosure of Personal Information due to no fault of ours, including but not limited to errors in transmission and unauthorized acts of our staff and third parties. You provide Personal Information to us through the Services at your own risk.
Your Personal Information will be retained by The Short Term Shop only for as long as necessary to accomplish the identified purpose for which it was collected, or as required by law, whichever is longer. If you choose to delete your User Account, or your User Account becomes inactive, information associated with your User Account may remain stored on our servers for a period that can vary subject to our data retention policies and legal obligations. When we are no longer required to retain your Personal Information, we will destroy it or render it anonymous.
How to Review and Correct Your Personal Information
You can make a request to review and correct your Personal Information collected via the The Short Term Shop Sites or Services by emailing us. If you have a User Account, by accessing and reviewing your User Account you may review your Personal Information and make any necessary corrections. We may take steps to verify your identity before providing you access to your Personal Information. You can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number, or email address.
Links to Other Sites
The Short Term Shop Sites and/or Services may now or in the future contain links to other sites such as our Affiliates, Independent Third Parties professional organizations, service providers, and third-party businesses that advertise on the Services. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites. This
Privacy Policy applies only to The Short Term Shop Sites and Services and our collection and use of your information. We are not responsible for the information collection practices of other organizations that link to the Services, or to which the Services link. Please refer to the privacy policies of those websites in order to determine their usage of your Personal Information and your rights.
Accessibility
We are committed to making our website and our products accessible for all our users. You may use the “accessibility options” link at the bottom of our Sites, as applicable, to make changes to web accessibility settings. If you have difficulty accessing any portion of The Short Term Shop Sites or Services, please contact us at [email protected]
Complaints
If you have complaints regarding our collection, use, or disclosure of your Personal Information, please contact us at the e-mail address referenced in the “How to Review and Correct Your Personal Information”. We will investigate all complaints.
Contact Us
If you have additional questions or comments please let us know by sending your comments to [email protected]